Terms of Use

Last Updated: November 30, 2025

Welcome to the website of Loanplex (“Company,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of https://www.loanplex.com, including any pages, client portals, mobile versions, emails, text messages, or other electronic communications (collectively, the “Site”). By accessing or using the Site, you agree to be bound by these Terms and all applicable laws. If you do not agree, please do not use the Site.

1. Limited License & Ownership of Content

Loanplex grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal, non-commercial use in connection with exploring our mortgage products and services.

You acknowledge that:

All content on the Site, including text, graphics, logos, icons, images, audio, video, software, and design elements, is owned by Loanplex or content providers and is protected by U.S. and international intellectual property laws.
You do not acquire any ownership rights in the Site or its content by accessing or using it.
Loanplex may modify, suspend, or discontinue any part of the Site at any time without notice. We are not responsible if the Site is unavailable for any period.

2. Permitted and Prohibited Uses

You may use the Site only for lawful purposes and in accordance with these Terms.

You may not:

Copy, modify, distribute, or create derivative works from Site content without written permission.
Use the Site or its content for any commercial purpose unrelated to obtaining mortgage services from Loanplex.
Attempt to decompile, reverse engineer, or access the source code of any software used on the Site.
Use automated tools, scraping, or data extraction methods to access the Site.
Upload or transmit content that infringes intellectual property rights, violates privacy rights, is unlawful, misleading, abusive, or harmful.
Remove or alter copyright, trademark, or proprietary notices.
Frame or mirror any portion of the Site without written consent.

Violation of these Terms may result in termination of access to the Site without notice.

3. User-Submitted Content

If you submit content to Loanplex or through the Site (including messages, reviews, feedback, or uploads):

You represent that you have the right to submit the content.
You grant Loanplex a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, display, and modify the content solely for operating and maintaining the Site and business activities.
Loanplex may remove content at any time at its discretion.
Submitted content must comply with applicable laws and these Terms.

4. Mortgage & Financial Disclaimers

Information on this Site is provided for general informational purposes only and does not constitute:

A loan approval or commitment
A guarantee of rates, terms, or loan programs
Financial, legal, or tax advice

All mortgage products are subject to credit approval, verification, underwriting requirements, and applicable laws. Rates and programs may change without notice.

5. SMS / TEXT MESSAGE CONSENT (TCPA)

By providing your phone number to Loanplex, you consent to receive calls and SMS/text messages related to your mortgage inquiry, account activity, servicing, and customer support. Messages may be sent using automated technology where permitted by law. Message frequency may vary.

Messages may include mortgage inquiry follow-ups, application updates, document requests, appointment reminders, requested rate alerts, review requests, and other service-related notifications. Message and data rates may apply.

Consent to receive text messages is not required to apply for or receive mortgage services. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at mario.vargas@loanplex.com or (855) 562-6753.

6. Equal Housing Lender & NMLS Disclosure

Loanplex is an Equal Housing Lender and does not discriminate in credit transactions on the basis of race, color, religion, national origin, sex, marital status, age, familial status, disability, receipt of public assistance, or exercise of consumer rights.

Loanplex NMLS ID: 2495512
Individual loan officers display their NMLS ID where required.

For licensing information, visit https://www.nmlsconsumeraccess.org.

7. California Privacy Rights

California residents may have rights regarding access to and control over personal information. Details are provided in the Loanplex Privacy Policy.

8. Security, Viruses & Disclaimer of Warranties

Loanplex does not guarantee that the Site or downloadable files will be free of viruses or harmful components. You are responsible for maintaining appropriate security protections.

The Site and its content are provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, express or implied. Loanplex does not warrant that the Site will be uninterrupted, error-free, or fully accurate.

9. Limitation of Liability

To the fullest extent permitted by law, Loanplex shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of or inability to use the Site, including loss of data or revenue.

Some jurisdictions limit liability exclusions; in such cases, liability is limited to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify and hold harmless Loanplex and its officers, employees, and service providers from claims arising from your use of the Site or violation of these Terms.

11. Links to Other Websites

The Site may contain links to external websites for convenience. Loanplex does not control or endorse the content or practices of these websites. Access is at your own risk.

12. Changes to the Site and Terms

Loanplex may update these Terms at any time. Continued use of the Site after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the State of California. Any disputes shall be resolved in courts located in Los Angeles County, California, unless otherwise required by law.

14. Entire Agreement

These Terms, together with the Privacy Policy and disclosures on the Site, constitute the entire agreement between you and Loanplex regarding Site use.

15. Contact Information

Loanplex
17138 Bellflower Blvd., Suite 101
Bellflower, CA 90706

Email: mario.vargas@loanplex.com

(855) 562-6753